Introduction
At Style Store India, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy carefully to understand your rights and our obligations.
2. Returns
- Eligibility: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase.
- Time Frame: You have 3 days from the date of purchase to initiate a return.
- Non-returnable Items: Certain items are non-returnable, such as gift cards, downloadable software products, and items marked as final sale.
3. Return Process
- Initiate a Return: To initiate a return, please contact our customer service at contactstylestoreindia@gmail.com or +91 7980486557 with your order number and details about the product you wish to return.
- Return Authorization: Once your return request is approved, you will receive a return authorization and instructions on how and where to send your item.
- Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Processing Time: If your return is approved, we will process your refund. A credit will automatically be applied to your original method of payment within [Insert Number] days.
- Partial Refunds: In some cases, only partial refunds are granted (if applicable), such as items with obvious signs of use, any item not in its original condition, or items damaged or missing parts for reasons not due to our error.
5. Late or Missing Refunds
If you haven’t received a refund yet:
- Check Your Bank Account: Sometimes it takes time for the refund to be officially posted.
- Contact Your Bank or Credit Card Company: There is often some processing time before a refund is posted.
- Contact Us: If you’ve done all of this and you still have not received your refund, please contact us at contactstylestoreindia@gmail.com.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at contactstylestoreindia@gmail.com .
7. Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
8. Contact Information
If you have any questions about our refund policy, please contact us at:
Style Store India
Email: stylestoreindia@gmail.com
Phone: 7980486557
Address: 53,Kishore Pally, D.P Nagar.Belgharia,Kamarhati.North 24 Parganas-700056
By purchasing from our website, you agree to this refund policy.