1. Shipping Methods and Costs:
- We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight and destination of your order.
- Free shipping is available on orders over ₹499.
2. Processing Time:
- Orders are processed within 1-2 business days. Processing times may be extended during holidays, sales, or other peak periods.
3. Shipping Time:
- Standard Shipping: 5 -7 business days
- Express Shipping: 2- 4 business days
- Please note that shipping times are estimates and may vary depending on your location.
4. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order on our website using this number.
5. International Shipping:
- Currently, we do not offer international shipping. We only ship within India.
6. Shipping Address:
- Please ensure that your shipping address is correct and complete. Style Store India is not responsible for orders shipped to incorrect addresses provided by the customer.
7. Delays and Issues:
- While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances, such as weather conditions, customs delays, or courier service issues.
Returns Policy
1. Eligibility:
- Items must be returned within 10 days of delivery.
- Items must be unused, unwashed, and in the same condition that you received them, with all tags and original packaging intact.
2. Non-Returnable Items:
- Sale items, gift cards, and any personalized or custom-made products are not eligible for return.
3. Return Process:
- To initiate a return, please contact our customer service team at contact@stylestoreindia@gmail.com with your order number and reason for return. We will provide you with instructions on how to proceed.
4. Return Shipping:
- Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
5. Refunds:
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
6. Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@stylestoreindia@gmail.com.
7. Late or Missing Refunds:
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, as it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at contact@stylestoreindia@gmail.com.
8. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at contact@stylestoreindia@gmail.com with your order number and a photo of the item. We will arrange for a replacement or refund.
Contact Information: For any questions or concerns regarding our Shipping and Returns Policy, please contact us at contact@stylestoreindia@gmail.com.